Search For Knowledge

Google

Friday, July 27, 2007

A Review of Error Messages

What Does a Good Error Message Look Like?
A well-constructed error message

should identify the program that is posting the error message
should alert the customer to the specific problem
should provide some specific indication as to how the problem may be solved
should suggest where the customer may obtain further help
should provide extra information to the person who is helping the customer
should not suggest an action that will fail to solve the problem and thus waste the customer’s time
should not contain information that is unhelpful, redundant, incomplete, or inaccurate
should provide an identifying code to distinguish it from other, similar messages


Want to read more about error messages...visit
http://www.developsense.com/essays/AReviewOfErrorMessages.html

Thanks to MICHAEL

No comments: